Contact Us

If, after reading all pages of this website, you want to get in touch with A Gold General Trading FZC please fully complete and submit the form below. We will ONLY respond to all inquiries in the subject and message fields that are not already covered in our website.

Contact Form

(Please make sure that you complete all mandatory fields marked with an (*) before submitting the form)



After sending this form, please also send after completing ALL relevant sections for the Buyer or Seller or the Financier or the Broker(s) of the Client Information Sheet (CIS) by downloading it from www.a-gold.ae/CIS_for_Sellers.doc, or
www.a-gold.ae/CIS_for_Buyers.doc
in order for us to be able to process it. This CIS will become part of your contract. Our time is as valuable as yours, so please, only serious applications from Sellers who understand that they need to pass all due diligence and compliance (please see following paragraph below) should respond. When the CIS Form is fully completed please submit it, together with all the attachments requested and your Full Corporate Offer (FCO) indicating the quantity and the discount based on the LBMA prices that you are offering, to cis@a-gold.ae, in order for us to be able to respond to your request, otherwise we will never respond to any incomplete inquiry, as we receive enormous amounts of requests, but we can only serve very serious Sellers that are really interested in selling their gold.


DUE DILIGENCE AND COMPLIANCE REQUIREMENTS

A GOLD is a company registered with the Government of the U.A.E. and has a license for Trading in Precious Metals, having gone through all due diligence and compliance procedures with the Authorities.

The Shareholders and the company have bank accounts with the Major Banks in the U.A.E. (Emirates NBD, Bank of Singapore, Emirates Islamic Bank, NBAD - National Bank of Abu Dhabi, Mashreq Bank, HSBC, Citibank, Standard Chartered Bank and First Gulf Bank) from which both the Shareholders and the company has again gone through detailed due diligence and compliance procedures for money laundering by their Bank’s Legal and Compliance Departments, since it is not easy to open bank accounts for companies trading in Precious Metals in the U.A.E.

The company, besides the Government Agencies and banks, has also gone through strict due diligence and compliance procedures with G4S Security Services (www.g4s.com), Brinks Security Services (www.brinks.com) and the Dubai Government Authority – Dubai Multi Commodities Centre (DMCC – www.dmcc.ae), in order to be able to be registered and be a Client with them and deal in gold trading.

All of the above make all our Sellers feel comfortable that they deal with a top, reputable company and they do not lose their time trying to find out whether the Buyer is legitimate and respected.
Please note that every Seller to A GOLD will also have to undergo full due diligence and compliance procedures undertaken by our Legal Department in order to satisfy our Precious Metals Trading License requirements from the UAE Government, our Banks (that in order to make payments over $500,000, need to have clearances for the recipient by their Central Bank), Local Authorities at the Seller’s Export Country & Police, Interpol, United Nations, Scammers List, Export Country Embassies Black List, the Security, Transport & Customs Clearance Companies, like G4S and Brinks, and DMCC, just to mention a few, in order to be able to do business with A GOLD, since the last thing we are interested in doing for any profit is to do business with scammers, criminals, terrorists or any other illegal entity.
Banks will be unable to process a transaction that involves a breach of sanctions, and authorities may require the disclosure of information.  The bank is not liable if the Seller, or any other person, fails or delays to perform the transaction, or discloses information as a result of actual or apparent breach of such sanctions.  Shipments, trans-shipments or transit to, from or through Iran, Cuba, North Korea, Sudan, and Syria is prohibited, as well as any party which is sanctioned by the United Nations, United States or the European Union, or United Kingdom, is to be involved in the transaction in any manner.  Please also note that Israel is also on the list of sanctioned countries for the U.A.E. No party in any of those countries (which includes any aircraft or vessel flagged in, or owned or operated by a party in, such country) is to be involved in the transaction in any manner. The Banks may not complete a transaction which involves such a party, or any party in the above countries.

 

A Gold General Trading FZC

 

Contact Details

Mr. John Bethanis
1 Moh'd Bin Rashid Blvd
Burj Khalifa Tower, Suite 3312
PO Box 888906,
Dubai, UAE
info@a-gold.ae

 



We prefer to receive all enquiries via email.  If however you want to submit your request by fax, you can do so at our following fax numbers:

Europe, Middle East & Africa (London):
+44 20 7681 1978

N&S America (Miami):
+1 866 246 7329